Manuals
Videos
Assembling BabyUp®
Dissassembling BabyUp®
Assembling High Chair
Disassembling High Chair
Use of BabyUp® with newborn
How to position an older baby
How to use rocking and bluetooth
How to use 70° and 45° positions
How to clean BabyUp®
Help Videos
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We’re here to help you get the best from BabyUp®️
Every baby is different, and it can take a little time to find what works best for yours. If you have any questions about using BabyUp®️, or you’re unsure about anything, our team is here to support you.
Book a call with us and we’ll guide you through how to use BabyUp®️ for the best results — so you can feel confident and your baby can feel more comfortable.
BabyUp® in basic configuration does not require any tool for assembly. For highchair configuration you will only need a flathead screwdriver to securely attach the leg divider.
Assembly typically takes around 5 minutes for each configuration, making it easy to fold, transport and unfold. Detailed instructions are included in the package and on our website where you can also find convenient video tutorials.
After transport, some units may require a brief re-settling of the movement system. This is quick to resolve and does not affect safety or performance.
BabyUp® features adjustable settings to find the most comfortable and effective position for your baby. Instructions on adjusting the straps and the angle are provided in the manual included in the package and downloadable on our website.
Your baby can rest in BabyUp® for as long as they are comfortable. The quasi-vertical angle of BabyUp® is safe and mimics the natural position of your baby on your shoulder. The 45° angle (the flattest: ∡) is however not meant for sleeping, only for supervised rest. Always supervise your baby while they are in BabyUp®.
Yes, BabyUp® can also be used for other activities such as resting and, in highchair configuration, for feeding, provided your baby is supervised. Moreover, the toy attachment allows you to safely attach your baby’s hanging toys for their entertainment and the Bluetooth® speakers can be connected to your personal devices to play your baby’s favourite lullabies, your soothing voice or heartbeat. The adjustable rocking motion is ideal for babies who need cradling to settle. For more health benefits, please see the Medical Conditions section of these FAQ.
The fabric components are removable and machine washable. The frame can be wiped down with a damp cloth and mild detergent. Clean BabyUp® regularly, especially after spills or accidents. The fabric should be washed as needed based on usage.
It is designed for indoor use. Keep BabyUp® away from direct sunlight and extreme temperatures and humidity.
Regularly check for loose parts, damaged cables, worn fabric, straps, bayonets, wheels, knobs, attachments. All accessories and parts should be discarded if damaged and possibly replaced by new ones by contacting us on help@dralbani.org. Discontinue use if damaged parts render BabyUp® unsafe for your baby and contact us immediately.
The assembled product dimensions are H102 x L78.3 x W84 cm. This information will help you determine if the product fits in your desired space. BabyUp® weighs 10 kg/22 lbs.
Yes, the product is designed to be compact and foldable for convenient storage when not in use. Its dimensions when folded are H61 x L27 x W86 cm. BabyUp® weighs 10 kg/22 lbs.
Yes, the product is designed to fit through standard doorways, making it easy to transport between rooms.
Yes, BabyUp® is designed to be lightweight (10 kg/22 lbs) and foldable for easy transport. It fits in most car trunks and is convenient for travel. Moreover, its lockable wheels allow you to comfortably move it and lock it in place again ensuring transportability and safety.
Although BabyUp® does not come with a carrying case, once folded, it can be easily carried by hand.
Ensure that all locking mechanisms are engaged properly and that there are no obstructions preventing adjustment.
Check that the fabric components are properly installed according to the assembly instructions. If they are correctly installed but do not seem secure, they might have been damaged during cleaning or usage or have a manufacturing defect. Contact Customer Service for advice and/or a replacement part.
Ensure that the device is assembled correctly, and all components are securely tightened. Check that the floor surface is level and stable.
Verify that the harness straps are not twisted or tangled and that the bayonets are properly clipped at the right level and in the right position to fit your baby’s size securely according to the Owner’s Manual. Regularly check and readjust the attachments to fit your growing baby.
If you notice any unusual odours unplug the power supply and discontinue use immediately and contact customer support for further guidance. Do not attempt to use the device until the issue is resolved.
If your device arrives damaged or with missing parts, please contact our customer support team immediately with details and photos of the issue. We will work to resolve the issue promptly and ensure you receive a fully functional product.
Ensure that your device is paired correctly and that the volume knob is turned up. If the issue persists, try restarting both the speaker and your device.
Check that the power cord is securely plugged into both the device and the outlet and that the outlet is powered. For safety reasons, only use the power supply included in the package.
Check that there’s no obstruction, adjust the baby’s position, and ensure they’re seated correctly.
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